If you tried to buy something around 3pm Sunday with your Visa or MasterCard, you might have been declined. This was the case with two separate credit cards; one being my girlfriends, the other being my own. Both had plenty of balance available for a Subway sandwich bill of $15 yet both cards were declined. We called the credit card bank and waiting 20 minutes on hold before getting a representative (we can assume others were calling about the same problem) and were told that Visa/MasterCard was making an update but having “problems” which was “causing cards to be declined.” This system update is likely due to the security breaches reported in the media earlier last week. There is no word on if the update has been resolved or cancelled due to the massive failure of credit card authorizations this weekend.
It looks like The Daily Slack got the scoop on this one when we reported the problem as it was occurring. The AP reported that the outage lasted only 45 minutes but did confirm it was national and likely affected many card users. One would think an update would occur in the early AM hours.
From an April 1st, 8PM Associated Press report:
“A technical problem affecting the Visa network barred some people around the United States from using their credit and debit cards for about 45 minutes on Sunday, the company said.
The outage was caused by a recent update Visa has made to its system, said Visa Inc. spokeswoman Sandra Chu. She said Visa had trouble processing some transactions as a result, but the system is operating normally now. The outage occurred from around 2:40 p.m. to 3:20 p.m. EDT, a person from a major bank said.”